Shipping policy
PROCESSING TIME
All orders are processed within 1–5 business days (excluding weekends and holidays).
Once your order is processed, you will receive a confirmation email with tracking information.
SHIPPING TIME
Estimated delivery times:
- U.S. Orders: 3–7 business days
- International Orders: 7–14 business days
Shipping times may vary depending on location and carrier delays.
SHIPPING RATES
Shipping costs are calculated at checkout based on your location and selected shipping method.
ORDER TRACKING
Once your order ships, you will receive a tracking number via email or SMS.
Please allow up to 48 hours for tracking updates to appear.
DELAYED OR LOST PACKAGES
Relume is not responsible for delays caused by shipping carriers.
If your package is lost or significantly delayed, contact us at:
relumeclothing@gmail.com
and we will assist you.
INCORRECT SHIPPING ADDRESS
Please ensure your shipping information is correct at checkout.
We are not responsible for orders shipped to incorrect addresses provided by the customer.
INTERNATIONAL SHIPPING
Customers are responsible for any customs duties, taxes, or fees applied by their country.
CONTACT
For any shipping questions, contact:
relumeclothing@gmail.com